Breaking Bad News

Breaking Bad News

No one wants to be the bearer of bad news. It’s awkward and risky. Just ask the proverbial messenger. But breaking bad news is an essential part of a manager’s role. Do it correctly and you’ll provide a service to both the employee and the organization.  Performance...
How To Survive the AI Disruption

How To Survive the AI Disruption

When machines disrupted factory work, people transitioned to knowledge work. Now with artificial intelligence set to disrupt the white-collar workforce, employees must transition to “Impact Work” – efforts that create or enhance an organization’s competitive...

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